Victoria Chan

Deputy Chief Medical Information Officer

Dr. Victoria Chan, MD, FRCPC, DABSM, currently Deputy CMIO, enterprise analytics, has been a practicing physician in pulmonology and sleep for 29 years. In her 20 year career as a physician leader she has held various roles such medical director and department chief of Medicine, Emergency, Director of clinical utilization and analytics, Physician lead in implementation of EMR to name a few. Her passion has been physician and team engagement, data analytics to support improvement in clinical outcomes and the relentless pursuit of efficiency and clinical excellence.


All Sessions by Victoria Chan

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Day 1: Dec 5, 2023

10:30 am

OPENING PANEL: AI 2.0 IN HEALTHCARE

From Pilots to Practice: Implementing AI in Everyday Clinical Workflows

The first wave of AI in healthcare was defined by experimentation and proof-of-concept pilots. Today, we’re entering a new era — AI 2.0 — where the focus is shifting from isolated innovation to sustainable, integrated clinical tools that enhance outcomes, reduce burden, and scale impact. Source practical tips to:

  • Transition from pilot projects to enterprise-scale implementation.
  • Align AI development with clinical governance, safety, and usability standards.
  • Integrate AI tools into EHRs and care pathways to reduce friction and enhance adoption.
  • Overcome pilot fatigue, ensure clinical buy-in, and achieve measurable improvements.

Improve patient care by positioning AI 2.0 not as a future vision, but as a practical engine for change today.

2:30 pm

CASE STUDY: DATA PLATFORM

TRACK 1 – STRATEGIC

Modular by Design, Secure by Default: Building a Clinical Text Analytics Engine for Real-Time Insight

Vancouver Coastal Health is pioneering a cutting-edge clinical text analytics solution built on Databricks — blending innovation, security, and clinical usability. Designed from the ground up to be modular, extensible, and grounded in real-world feedback from medical professionals, the platform enables sensitive data surveillance while maintaining strict privacy standards. With medical ambassadors informing development and open wrappers leveraging OpenAI keys, the solution is pushing the boundaries of how AI and analytics can securely operate in Canadian healthcare environments. Key takeaways:

  • How VCH built a modular, scalable, and secure text analytics engine with Databricks
  • Best practices for integrating clinician feedback into the architecture and interface
  • Strategies for privacy-preserving surveillance on sensitive clinical data
  • Vision for scaling to real-time analytics and broader AI integration

Turning unstructured text into actionable intelligence — securely, transparently, and in partnership with your key stakeholders.

Day 2: Dec 6, 2023

8:45 am

OPENING COMMENTS FROM YOUR HOST

Gain insight into today’s sessions so you can get the most out of your conference experience.

11:45 am

DEBATE: PRIVACY

Debate Motion: Canada has gone too far in prioritizing privacy over innovation in Healthcare

As Canada accelerates AI adoption in healthcare, a defining question emerges: should innovation come before privacy? With Bill C-27, PHIPA, and HIA reshaping the privacy landscape, healthcare leaders must balance progress with protection.

Advocates for stronger privacy argue that trust is the foundation of transformation — without it, adoption and data quality collapse. Others contend that excessive regulation stifles innovation, delaying AI-driven insights that could save lives.This debate explores how Canada can navigate these tensions through:

  • Embedding privacy-by-design in AI and analytics.
  • Advancing de-identification, consent, and portability
  • Introducing AI transparency and auditability to sustain trust.

Can Canada innovate responsibly — or must privacy always come first?

For the motion

Mike Reid, Vice President, Quality, Performance, & Standards Privacy Officer, Vision Loss Rehabilitation Canada
Nicole Minutti, Senior Policy Advisor, Information and Privacy Commissioner of Ontario

Against the motion

Kirk Owen, Chief Privacy Officer, Mackenzie Health
Harrison Fleming, Public Affairs Manager, Canadian Strategy Group

 

4:45 pm

CLOSING COMMENTS FROM YOUR HOST

Review the key solutions and takeaways from the conference. Source a summary of action points to implement in your work.